Client Support Specialist

About this role

Build your career with SMA Support Services ! We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing. We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients. Ready to grow your career in a supportive, international environment? Join us—apply today! Qualifications At least 3 years in the BPO industry Excellent English communication and multitasking skills Appointment setting background and other similar roles is a PLUS Preferably with a background in Customer Service Willing to work graveyard and can start training immediately Has an existing home office setup with a conducive work environment Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry Excellent noise-canceling headset, and dual monitor A stable internet connection with at least 25 Mbps upload and download Back-up power/internet is a plus Offer Long-term/full-time position Salary offer is at 31,391.08 gross 5,000 Client Deployment Allowance Pay begins on day 1 of training HMO, Loyalty Investment Fund, Memorial Plan, and other benefits Paid Leaves Attendance and performance-based incentives Quarterly In-person Team-Buildings Annual Company Outing Annual Year-End Party Annual Performance Review 13th-month pay, Government-mandated benefits MP2 Contributions Career Advancement Opportunities Originally posted on Himalayas

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