Sr. Infrastructure Engineer

About this role

Hi. We’re Hummingbird. We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary Responsibilities About the Role Own the infrastructure that keeps everything running, and clear the path for everyone who depends on it. As a Sr. Infrastructure Engineer at Hummingbird, you’ll independently lead complex infrastructure, integration, and automation work across our technology environment. You’ll spend most of your day designing and maintaining our Azure infrastructure, building integrations and automation, and serving as the go-to escalation point when technical issues rise above the service desk. You’ll translate ambiguous requirements into reliable, maintainable solutions, keep our systems secure and stable, and help teammates grow along the way. This role is a natural fit for a well-rounded engineer who has worked across many technologies rather than a single narrow lane, who takes initiative without waiting for direction, and who genuinely enjoys partnering with people across the business. What You’ll Do Lead implementation of complex integrations, automation workflows, and system connections, including work without clear precedent. Own and organize Hummingbird’s Azure infrastructure, improving cost efficiency, consistency, and alignment to best practices. Serve as the escalation point for the service desk on technical issues, including Microsoft application support such as SharePoint. Build integrations that automate manual work, such as provisioning roles and licenses across systems. Support our citizen development program by building and maintaining the infrastructure behind internally built apps. Diagnose and resolve complex, cross-system issues by tracing root causes across interconnected platforms. Strengthen system integrity and security within your scope, including access controls and validation approaches. Use AI-assisted tools to accelerate troubleshooting, documentation, and day-to-day engineering work. Maintain clear documentation of system logic, configurations, integrations, and dependencies. Mentor engineers and raise the bar on standards for version control, testing, change management, and documentation. The Details Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship. Work Location: Remote. You must work from a location within the United States with consistent Internet service. Work Type: Full-time Compensation: Expected range is $120,800 to $157,000. New hires usually start between $120,800 and $145,000 , depending on experience and internal equity. Benefits: Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and more Required & Desired Skills What You’ll Bring 4 to 5+ years of independent delivery in information systems, cybersecurity, IT, computer science, or a related technical discipline, including work in moderately ambiguous contexts. Advanced working knowledge of Azure infrastructure, cloud environments, and enterprise systems administration. Experience leading complex, cross-system implementation and integration work from requirements through production, and resolving issues that span multiple platforms. Solid understanding of security concepts, including access controls, authentication, IAM, and compliance frameworks. Experience designing automa

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