Director, Provider Relations (RPh)

About this role

Company Lumicera About Us Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. .. Current associates must use SSO login option at to be considered for internal opportunities. We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap. Pay Range USD $152,077.00 - USD $190,100.00 /Yr. STAR Bonus % (At Risk Maximum) 15.00 - Director, GM of GP, PIC Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, Vermont, Washington DC, West Virginia, and Wyoming. Overview Due to growth, we are adding a Director, Provider Relations to our team. The Director, Provider Relations is responsible for developing and executing the strategic vision for provider engagement, provider operations, account management, and provider support functions across the Lumicera Direct business. As a key member of the commercial leadership team, this position is accountable for the growth, retention, satisfaction, operational performance, and long-term strategic development of Lumicera Direct provider partnerships. The Director leads through subordinate managers responsible for account management, inside sales, provider support operations, and provider engagement functions, while partnering closely with the Director, Provider Sales and VP, Sales to shape market strategy, establish organizational priorities, drive provider adoption and retention initiatives, and develop scalable processes that support sustainable growth. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Develop and execute the provider relations strategy for Lumicera Direct, ensuring alignment with enterprise growth objectives, market expansion initiatives, provider engagement priorities, and organizational business goals. Serve as the strategic leader responsible for defining the vision, priorities, and operating model for provider relations, account management, provider support, and provider engagement functions across Lumicera Direct. Partner with the VP, Sales and Director, Provider Sales to develop and implement strategic initiatives that drive provider growth, referral expansion, account retention, and long-term business performance. Serve as Executive Sponsor for key provider organizations, physician-owned clinics, health systems, and strategic provider partnerships to support implementation, growth, and long-term relationship management. Establish and maintain executive-level relationships with physician executives, practice owners, health system leadership, and key decision-makers to strengthen strategic partnerships and support organizational objectives. Lead executive business reviews with provider organizations to assess performance, identify opportunities, address challenges, and align future growth initiatives. Develop and oversee provider feedback channels that capture provider insights, operational concerns, market trends, and growth opportunities while ensuring actionable recommendations are communicated to executive leadership. Act as the primary executive liaison between provider organizations and Lumicera leadership, ensuring provid

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