Director, Product Management – Medical Claims Platform

About this role

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Director, Product Management – Medical Claims Platform About the Role: The Director of Product Management – Medical Claims Platform is responsible for defining and executing the product strategy for SS&C Health’s core medical claims platform. This leader will own the product vision, roadmap, investment priorities, and execution required to modernize and strengthen a mission-critical platform supporting health plan operations. This role sits at the intersection of market strategy, client needs, healthcare domain expertise, and technology execution . The Director will translate evolving payer requirements, regulatory changes, competitive dynamics, and client priorities into a clear product strategy while partnering closely with Engineering, Operations, Client Delivery, Sales, and other Product leaders to bring that strategy to market. The ideal candidate combines deep healthcare payer and claims expertise with strong product leadership and the ability to drive execution across complex, enterprise-scale initiatives. Key Responsibilities: Product Strategy & Roadmap Own the vision, strategy, and multi-year roadmap for SS&C Health’s core medical claims platform. Define the platform’s future-state capabilities and modernization priorities based on market trends, client needs, competitive positioning, regulatory requirements, and technology evolution. Translate strategy into clear product priorities, investment recommendations, business cases, and measurable outcomes. Balance platform modernization with near-term client commitments, regulatory requirements, operational needs, and revenue opportunities. Identify opportunities to simplify, standardize, automate, and differentiate the platform. Product Execution Drive roadmap execution from strategy through requirements, development, release, adoption, and measurement. Establish clear priorities and ensure Product, Engineering, Operations, and other stakeholders remain aligned on outcomes, scope, timing, and dependencies. Partner closely with Engineering leadership to translate product strategy into executable development plans. Maintain strong discipline around backlog prioritization, release planning, trade-off decisions, and product governance. Proactively identify execution risks, dependencies, and barriers and drive them to resolution. Establish KPIs to measure product performance, adoption, operational efficiency, client value, and business impact. Medical Claims & Payer Domain Leadership Serve as a product and domain leader for medical claims administration and payer operations. Maintain a strong understanding of claims adjudication, benefits configuration, pricing, provider reimbursement, accumulators, eligibility, payment integrity, regulatory requirements, and related health plan workflows. Anticipate changes in the healthcare market and translate them into platform implications and product opportunities. Ensure the platform supports the scalability, configurability, accuracy, performance, and compliance requirements of complex health plans. Client & Market Engagement Engage directly with clients and prospects to understand strategic priorities, operational challenges, and emerging needs. Distinguish individual client requests from broader market needs and scalable product opportunities. Partner with Sales and Client Delivery on strategic opportunities, client roadmap discussions, and product positioning. Represent the medical claims platform in executive client discussions, demonstrations, industry forums, and stra

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