Community Management Consultant - Russian / English Speaker

About this role

We Could Use Someone Like You in Our Crew. Associate Community Management Consultant *** You'll need to be fluent in both Russian and English Do you love the innovation and culture of social media? Do you watch the trends and quirkiness of brands? Are you hungry to learn more about community management? Are you looking to develop your career in social media management? Rock on! As a ModSquad Associate Community Management Consultant , you will report to and support our social media community managers and strategists to develop great social media content on behalf of a diverse range of clients. This is a rare opportunity! And we’re looking to bring someone creative and clever, who has strong writing skills and wants to learn more about social media in the business landscape. What You’ll Do The day-to-day tasks of a ModSquad Associate Community Management Consultant vary, but basic responsibilities may include: Deliver operational tasks to ensure client success and satisfaction Brainstorm activities, opportunities, and content to inspire or grow community Participate in crafting regular content calendars Research and identify new trends in our services market and within social media usage and platform innovation Monitor social media platforms for trending hashtags, memes, and more Work closely, efficiently, and effectively with internal departments as well as external clients and stakeholders Communicate daily with relevant partners and team members to ensure smooth delivery of services Write and edit blogs Report KPIs to the development team to evidence success Build reports that showcase reason, trends, and opportunities Manage and respond to customers through forum, website, and social media tools (native and 3rd party) Support project management teams to meet client expectations and KPIs What You’ll Do The day-to-day tasks of a ModSquad Associate Community Management Consultant vary, but basic responsibilities may include: Deliver operational tasks to ensure client success and satisfaction Brainstorm activities, opportunities, and content to inspire or grow community Participate in crafting regular content calendars Research and identify new trends in our services market and within social media usage and platform innovation Monitor social media platforms for trending hashtags, memes, and more Work closely, efficiently, and effectively with internal departments as well as external clients and stakeholders Communicate daily with relevant partners and team members to ensure smooth delivery of services Write and edit blogs Report KPIs to the development team to evidence success Build reports that showcase reason, trends, and opportunities Manage and respond to customers through forum, website, and social media tools (native and 3rd party) Support project management teams to meet client expectations and KPIs What We’re Looking For A successful candidate needs to have confidence and strength in the following abilities: Be immersed in online gaming culture PvP (Player versus Player) shooter game knowledge Be a proactive, self-starter and independent contributor with follow-through on all initiatives Have strong problem-solving, creative writing, and editorial skills Showcase strong communication skills (and feel comfortable with communicating the good and the bad) Engage confidently with internal and external partners on video and voice calls Be genuinely interested in social media (tools, platforms, usage), and enjoy the trends and culture of social media (Twitter, Facebook, Instagram, TikTok, Snapchat, YouTube, ect) Enjoy engaging and developing a broad range of people, communities, clients, and trends Be able to execute on community initiatives, measure results, and modify programs based on feedback Retain and demonstrate excellent organization and time-management skills and schedule to hit deliverable deadlines Must have active experience (professional experience preferred) with forums, Facebook, Twitter, LinkedIn, and Instagra

Skills and categories