Senior Social Media Manager - France

About this role

Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design, we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. We’re looking for a Senior Manager, Social Media - France to lead the strategy, planning and delivery of Deliveroo’s French social presence. You’ll shape how Deliveroo shows up across social channels, ensuring our work is culturally relevant, platform-native, creatively ambitious and connected to our wider marketing and business strategy. Sitting within our Global Brand Marketing function and reporting to the Director, Social, Cultural and Earned Media, you’ll work closely with our France Marketing team, agency partners and colleagues across Brand, Media, Integrated Marketing, Consumer Communications, Commercial, Grocery and Retail. This role is open to applicants based in France or England and follows a hybrid working model, with three days a week in either our Paris or London HQ . What You’ll Be Doing You’ll be joining our Social, Culture and Earned Media team, connecting people with Deliveroo through the moments, partnerships and experiences that matter most. You’ll balance strategic ownership with hands-on leadership, setting the long-term direction for social in France while ensuring our day-to-day presence is timely, engaging and effective. Here’s what your day-to-day might look like: Set the direction for social in France , leading our strategy and roadmap across always-on activity, brand campaigns, commercial priorities, cultural moments and reactive opportunities, with a focus on building brand equity, consideration and cultural relevance. Turn global thinking into locally relevant work , translating brand and campaign strategies into social-first ideas, formats and executions that resonate with French audiences and feel native to each platform. Lead our French social presence , overseeing channels including Instagram, TikTok, Facebook and YouTube, as well as the content calendar, tone of voice and community engagement approach. Bring teams and partners together , acting as the senior social lead for France and collaborating across local Marketing, Brand, Media, Commercial, PR, Global and European Social teams to embed social early in campaign planning and share learnings across markets. Lead creative delivery and partnerships , managing agency partners and influencer activity from briefing and production through approvals and launch, ensuring work meets the right creative, strategic and operational standards. Keep Deliveroo connected to culture , monitoring French culture, creators, communities, trends, platform behaviours and competitors to identify credible opportunities for Deliveroo to join or lead conversations. Turn performance into progress , establishing effective ways of working, reporting on social performance and community insights, and using those learnings to optimise

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