IT & Security Engineer (Contract)

About this role

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment. Join our team and make a difference in patient care. About the Role You'll join Parachute Health 's IT & Security team, working alongside engineers and analysts who keep our healthcare technology environment secure, compliant, and operationally efficient. You'll gain hands-on exposure to identity, endpoint, network, and cloud security, compliance, and incident response in an environment governed by SOC 1, SOC 2, and HITRUST CSF. You won't just sit behind a desk. You'll be a part of a fast-paced environment, work closely with IT and Security professionals on real projects and sit in on incident response and architecture discussions Responsibilities IT operations & endpoint Support day-to-day IT operations: user onboarding/off-boarding, hardware provisioning, troubleshooting tickets, and end-user support. Help manage our macOS laptop fleet, MDM enrollment, configuration, software deployment, and compliance baselines. Troubleshoot connectivity, hardware, software, and authentication issues across Mac, Linux, and Windows environments. Document fixes, runbooks, and FAQs to help the team scale. Identity & access Assist with Okta administration, user lifecycle, group management, SSO/MFA configuration, application assignments, and access reviews. Help run periodic access reviews and collect audit evidence. Network & security tooling Support ZScaler operations, policy review, bypass requests, log analysis, and user troubleshooting. Help maintain DLP policies and triage alerts for potential data exfiltration. Assist with WAF rule review, false-positive tuning, and traffic analysis (AWS WAFv2 / Akamai). Support SIEM operations in Splunk/Wazuh by querying logs, building dashboards, and tuning alerts. Scripting & automation Write and maintain scripts to automate repetitive IT/Security tasks - log analysis, evidence collection, ticket enrichment, account hygiene, and reporting. Build small tools that make the team faster (no full-stack development required). Contribute to and use AI/agentic workflows the team has built (MCP servers, Claude-based runbooks) to accelerate investigations. Requirements Bachelor's Degree in Cybersecurity, Information Technology, Computer Science, Information Assurance, IT Management, or a related field. Scripting in Python or Bash is required . You can independently write, read, and debug working scripts to automate IT/Security tasks — parsing logs, calling APIs, generating reports, cleaning up accounts. Working knowledge of the Linux command line: file system navigation, permissions, process management, and log inspection (grep, awk, sed, tail, journalctl). Comfort with macOS as a daily-driver OS and ability to troubleshoot common Mac issues. Solid IT troubleshooting fundamentals across hardware, software, and OS (Mac, Windows, Linux). Networking fundamentals: DNS, DHCP, VPN, TLS, and the ability to diagnose connectivity issues methodically. Understanding of authentication and identity concepts: SSO, SAML, OAuth/OIDC, MFA, and user lifecycle/group management in an IdP (Okta or equivalent). Working proficiency with Git, GitHub, and the terminal — you can clone a repo, branch, commit, and open a PR. Ability to read and interpret logs to answer a question or trace an issue (system logs, application logs, or SIEM output). Actively follows trends in IT, cybersecurity, and AI, with a strong desire to experiment with new tools. Strong written communication; you can document what you did so others can use it. Must reside in the

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