AI GTM Systems Specialist

About this role

Based in Washington, D.C., Quorum is the leading provider of workflow software and information services for government affairs professionals globally. We serve over 2,000 customers—including over 50% of the Fortune 100—across 30+ countries. At Quorum , our "product" isn't just our software; it’s our people. We are looking for a 100% remote AI GTM Systems Specialist who is a hands-on builder, systems thinker, and revenue growth driver. This isn't just an ops role—it’s an opportunity to shape how artificial intelligence powers the entire customer journey across our global Go-to-Market (GTM) strategy. The Impact You’ll Have As an AI GTM Systems Specialist, reporting directly to the Sr. Director of Demand Generation and Marketing Operations, you are the technical engine bridging the gap between cutting-edge AI capabilities and real-world revenue execution. You will design, deploy, and optimize agentic workflows that drive pipeline velocity—from account research and personalized outbound execution to CRM synchronization and deal support. By turning GTM friction into automated, high-performing AI solutions, you will directly influence Quorum ’s scalable growth and operational efficiency. Key Responsibilities Agentic Workflow Architecture: Build and maintain intelligent AI agents across the entire customer lifecycle, including campaign ideation, audience discovery, competitive intelligence, and account-based sales support. AI SDR Outbound Motion: Support day-to-day outbound execution—managing prospect list generation, waterfall enrichment (via Clay or equivalent platforms), sequencing, reply management, and seamless meeting hand-offs to Account Executives. AI Infrastructure & Tooling: Design prompt templates, tool definitions, and Retrieval-Augmented Generation (RAG) pipelines over internal content libraries and CRM data using frameworks like Claude Code, the Claude Agent SDK, and MCP connectors. Production Operations & Guardrails: Implement safety protocols, PII protection, and content filtering; track token usage, latency, and costs; and monitor sending infrastructure (SPF/DKIM/DMARC) to guarantee high deliverability and regulatory compliance (CAN-SPAM/GDPR). Measurable Revenue Impact: Run performance experiments (A/B testing on prompts/workflows) and track core metrics—such as pipeline generated, meetings booked/held, time-to-first-touch, and AE time saved—to continuously optimize system outputs. Cross-Functional Collaboration: Partner directly with frontline Sales, Marketing, and CS teams to translate operational pain points into clear AI initiatives, leading pilot programs and creating user enablement documentation. About You The Experienced Builder: You bring 1–3 years of hands-on experience building or operating AI/ML applications and LLM agentic workflows, coupled with 1–5 years in RevOps, Marketing Ops, or Sales Ops within a B2B SaaS environment. Technical & Tooling Savvy: You are proficient with LLM APIs (Anthropic, OpenAI), prompt engineering, basic Python, Clay, webhooks, and modern automation tools (Zapier, Make, n8n, Salesforce, Marketo). You are comfortable working with tools like Claude Code and MCP connectors. Data-Driven & Systems-Minded: You understand email deliverability dynamics, compliance standards, and how to measure ROI through concrete KPIs like conversion rates, deliverability health, and pipeline creation. Collaborative Communicator: You excel at translating complex, technical AI concepts for non-technical stakeholders, gathering user requirements, and turning frontline feedback into actionable system enhancements. Agile Learner: You thrive in a fast-paced environment, master new agentic frameworks quickly, and are excited to grow your technical depth on the job. About the Marketing Team About the Marketing Team We’re responsible for ensuring that clients have an amazing experience with Quorum . We are Growth Drivers: We build data-driven paths to revenue, ensuring our sales partners are equipped with hig

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