Web2Print Specialist

About this role

Unleash Your Talents with Us! Hi there, our future Web2Print Specialist! Happy to see YOU here. Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations. From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group. Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!  What you'll do: As a Web2Print Specialist, you will be responsible for the architecture, configuration, governance, templating standards, and integrations within our Infigo environment. Working as part of the wider Web2Print team and in collaboration with internal IT, ERP, and WMS specialists, you will help ensure seamless ordering across variable print and finished goods while maintaining production integrity, integration reliability, and proper release governance. Key responsibilities for this role include: INFIGO Platform Architecture & Governance Design and maintain master/child site structures and override controls Configure roles and permissions following least-privilege principles Manage Dev/Test/Prod environments and structured release cycles Control product lifecycle (draft pilot live deprecate) Monitor render queues, logs, and webhook failures Optimize storefront performance (asset weight, template efficiency, caching strategy) Maintain SEO, accessibility (WCAG basics), and UX standards  Product & Catalogue Configuration  Print & Variable Products  Configure static and variable print products Implement complex pricing matrices and approval workflows Apply tax/GST and shipping logic aligned with finance systems Ensure cart checkout order fulfilment traceability Finished Goods & Inventory Products  Configure stocked SKUs and inventory-aware ordering Manage stock visibility, backorder logic, and reorder thresholds Support kitting and bundled product logic Align storefront product states with warehouse workflows WMS & ERP Integration (Collaborative Ownership) Working alongside internal IT and warehouse teams: Support API and webhook integrations to WMS/ERP platforms Validate order payload structures (SKUs, metadata, tax, shipping) Monitor export reliability and idempotent order handling Assist in diagnosing sync failures and reconciliation discrepancies Participate in integration testing and release validation Document integration behaviors and support models Technical Art working & Template Governance Structured Artwork & InDesign Expertise  Build robust INDD files using structured paragraph/character/object/table styles and GREP styles Recreate supplied artwork into reusable, templated-ready structures Apply scripting awareness (Extend Script/UXP) for light automation Print Production & Preflight Control  Prepare assets for proof and production (resolution, color space, transparency, vector integrity) Detect and correct print risks (overprint, rich black, missing fonts, excessive ink) Output certified PDFs (e.g., PDF/X) with correct ICC profiles Manage font licensing, embedding, and substitution risks INFIGO Templating  Create and maintain INFIGO templates, output presets, and render settings Bind dataset fields, build repeaters/tables, manage pagination Implement conditional logic and regex validation Review legacy Page DNA configurations and assess redesign needs Data Preparation & Validation Clean and normalize datasets (Power Query, Excel advanced functions) Implement validation lists and structured error flagging Produce ingestion-ready tables Export predictable U

Skills and categories