QA Engineer - Ostro

About this role

Job Title: QA Engineer - Ostro Job Location: Toronto, Canada Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role At Veeva Ostro, we are transforming how life sciences connect with the people who need their innovations most. Every day, we help millions live healthier lives by bridging the gap between those who make medicines, treatments, and diagnostics and those who take them. What You'll Do We are seeking a detail-oriented QA Engineer who seamlessly bridges manual precision with automated efficiency. As a disciplined, self-starting problem solver, you take full ownership of software quality without needing micromanagement. Beyond core testing, you bring a strong curiosity for modern QA innovations, including AI-driven testing frameworks and LLM-based approaches, and a drive to help shape the future of our quality processes. Develop and execute manual and automated test plans to ensure SaaS platform quality and reliability Identify, document, and track software defects alongside development teams for rapid resolution Create and maintain test cases, scripts, and data for functional and non-functional testing Partner with Product, Engineering, and Customer Success to align on requirements and expected behaviors Research and implement AI-driven automation frameworks and LLM-based techniques to optimize testing Conduct regression and performance testing to ensure system scalability Integrate automated test suites directly into CI/CD pipelines to streamline deployments Deliver clear, structured test reports and status updates to key stakeholders Drive continuous QA process improvements independently with minimal oversight Requirements 3+ years in software quality assurance, mastering both manual precision and automated testing Hands-on experience with frameworks like Cypress, Playwright, or Selenium, plus proficiency in JavaScript, Python, or Java Proven ability to validate APIs using tools such as Postman, RestAssured, or similar frameworks Practical understanding of CI/CD pipelines (e.g., Jenkins, GitLab CI/CD) for automated test integration Active interest in AI/ML-driven testing solutions and eagerness to experiment with LLM-based testing approaches Strong analytical mindset with a keen eye for detail and complex edge cases Strong communication skills to partner effectively with Dev, Implementation, and Customer Support teams Self-starter who prioritizes tasks, solves problems independently, and owns outcomes without micromanagement Nice to Have Experience with AI-driven test automation tools or LLM-based QA methodologies Knowledge of SaaS environments and website-based software deployment Familiarity with cloud platforms like AWS or GCP Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If movi

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